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Warranty Guidelines
Owning a Legacy Quality Custom Home ensures you a
timely response to your warranty requests. Review the
following Warranty Guidelines before submitting your service
request.
Limited Warranty
The Builder's Limited Warranty relates only to
"Covered Defects", which are defined as defects in material and
workmanship that are either part of the structure or are
elements of the home as supplied by THE BUILDER at the date of
closing. The existence of a Covered Defect does not
constitute a breach of this Limited Warranty; however, THE
BUILDER is obligated to repair or replace the item to conform to
the Performance Standards. This is not an insurance
policy, nor a maintenance agreement, but a definition of what
THE HOMEOWNER has a right to expect in terms of warranties.
One Year Coverage - THE BUILDER warrants the
construction of the home will conform to the tolerances for
materials and workmanship, for a period of one year after the
closing date. If a problem results from actions by the
occupants of the home or others, or from ordinary wear and tear,
THE BUILDER is not responsible for the resulting repair or
replacement.
Regular warranty service is available during working hours
Monday-Friday.
Emergency Service
Emergency warranty service is available after
hours, on weekends and holidays by contacting
Sue Toth at (330) 339-2226.
Some examples of emergencies include gas leaks, no heat in
extreme cold, no cooling in extreme heat, severe electrical
problems, or severe plumbing leaks that cannot be isolated.
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